Application templates focused on the Operations and IT groups can be used to help keep day-to-day business operations running smoothly and assist with managing projects. Templates in this group cover a broad range of operations solutions, from organizing and coordinating customer service and support teams to assisting with managing inventory, physical assets, and room and equipment reservations. IT teams can use the templates to manage bug reports and help desk requests.
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| | |  | The Bug Database application template helps development teams collect and track information about bugs in their code. The template allows bugs to be logged with information such as reproduction steps, category, comments, priority, and severity of the bug. Bug categories can specify category owners so users can quickly determine the appropriate bug owners.
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