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Business Performance Reporting

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Customer Satisfaction

Application Templates Demo Site > Business Management/Finance > Business Performance Reporting

The Business Performance Reporting application template helps organization managers track the satisfaction of customers through a combination of surveys and discussions. Surveys can be sent via Office InfoPath 2007 which are then consolidated by the template to give an overall response to a series of questions.

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Customer Satisfaction Survey Results

Average Response Value:	3.17

Company Performance	Number of Responses

Recommendation
Very Dissatisfied	0
Dissatisfied	1
Neutral	1
Satisfied	1
Very Satisfied	1

Yes	1
No	3

Customer Service
Very Dissatisfied	0
Dissatisfied	3
Neutral	0
Satisfied	1
Very Satisfied	0

Representative Knowledge
Very Dissatisfied	0
Dissatisfied	0
Neutral	3
Satisfied	0
Very Satisfied	1